Introducing Ticket Falcon’s Flexible Additional Fee Feature
We are excited to announce a powerful new feature to give event organizers greater control and flexibility over their event finances: Flexible Additional Fees.
We understand that running a successful event often involves various costs beyond the face value of a ticket, from administrative overhead and facility rentals to setting up stages or hiring live entertainment. Absorbing these additional expenses can directly impact your bottom line.
Our new Flexible Additional Fee feature allows you to charge an extra amount on top of the ticket price to help offset these costs. The great news is that this fee is incredibly versatile and can be configured in a way that best suits your event's financial model:
- A fixed dollar amount: Add a set price to each ticket.
- A percentage amount: Charge a percentage of the ticket price.
- A combination of both: Implement a fee with a fixed amount and a percentage.
This customizable fee can be used for various purposes, such as:
- Admin Fee: Covers administrative and organizational expenses.
- Facilities Fee: Contribute towards the cost of venue rental or facility usage.
- Setup Fee: Help with the expenses related to setting up equipment, staging, or decorations.
- Live Music Fee: Offset the cost of booking bands or musicians.
- Custom Seating Chart Creation: Help recover the cost if Ticket Falcon assists in creating a custom seating chart for your event.
- And more, depending on your specific event needs!
What are the key benefits of this feature for event organizers?
- Offsetting Additional Costs: This method directly addresses and recovers expenses beyond the standard ticket price, improving your event's profitability.
- Increased Financial Flexibility: Tailor the fee structure ($ amount, %, or both) to align with your budget and pricing strategy.
- Improved Budget Management: Accounting for these additional revenue streams will give you more control and predictability over your event finances.
- Potential for Competitive Pricing: By offsetting specific costs with a separate fee, you might be able to keep your base ticket prices more attractive to attendees.
- Adaptability: The fee can be used to cover a wide range of potential costs, from venue-related expenses to specific entertainment or platform-related costs like custom seating charts.
The flexibility in how the collected additional fee is distributed is a key advantage. You can determine any combination of how this fee is allocated. This means the collected fee can be:
- Sent entirely to Ticket Falcon to cover specific costs associated with features you utilize (such as creating a custom seating chart).
- Sent entirely to you, the event organizer, to cover your external costs for venue hire, equipment rentals, or band payments.
- Split in any defined combination between Ticket Falcon and the event organizer.
This feature is designed to give you more financial control and transparency. It will allow you to better manage your event budget and potentially offer more competitive base ticket prices while ensuring all your costs are covered.
Important Note: To ensure this feature is set up correctly and tailored to your specific event requirements, it requires manual enablement and management by the Ticket Falcon team. This allows us to provide personalized support and ensure seamless integration with your ticketing setup.
Ready to learn more and see how Flexible Additional Fees can benefit your next event?
We encourage all interested event organizers to contact us directly. Our team will be happy to discuss your needs, explain the feature in detail, and set you up to utilize this valuable new tool.
Do not let additional costs eat into your event's profitability. Contact Ticket Falcon today to explore how this new feature can help you take greater control of your event finances!
Your Tickets, Now Effortlessly in Google Wallet
Great news for our ticket buyers! We're thrilled to announce a seamless way to store and access your purchased tickets: directly within Google Wallet.
Forget the stress of searching through emails or fumbling with printouts at the event. With this new integration, you can add your tickets to your Google Wallet with a simple tap, keeping everything in a secure place on your mobile device.
What does this mean for you?
- Effortless Access: Your tickets are just a quick swipe away on your phone, making entry to your event faster and smoother than ever.
- Reduced Stress: No more worrying about lost or damaged paper tickets. Your digital tickets are safe and sound in your Google Wallet.
- Convenient Storage: Organize all your event tickets in one central location.
- Eco-Friendly: By going digital, you're helping to reduce paper waste.
How to Add Your Tickets to Google Wallet:
Adding your tickets is incredibly easy! Look for the recognizable "Add to Google Wallet" icon. You'll find it in two key places:
- Order Confirmation Page, you can add your newly acquired tickets to your Google Wallet immediately after purchasing/registering.
- My Tickets Page: If you need to add or reaccess your tickets later, visit the "My Tickets" link. You will also find the Google Wallet icon there.
Just tap the icon and follow the prompts. Your tickets will be securely stored in your Google Wallet, ready for when you need them.
We're committed to making your ticketing experience as convenient and user-friendly as possible. Integrating with Google Wallet is another step in that direction, providing a modern and efficient way to manage your event entries.
Start enjoying the benefits of having your tickets readily available in your Google Wallet today!
Say Hello to Effortless Check-In: Introducing Our Beta Facial Recognition Feature
Our brand-new facial recognition feature is taking event check-in to the next level. Currently in its beta phase, this innovative technology offers a fast, secure, and hands-free way for attendees to enter your events.
Imagine a seamless arrival experience where attendees glance at a designated point and are instantly checked in. No more fumbling for tickets, scanning QR codes, or long lines!
Why Consider Facial Recognition for Your Event Check-In?
This cutting-edge feature offers several compelling benefits for event organizers and attendees alike:
- Speed and Efficiency: Significantly reduce check-in times, minimizing queues and getting attendees into your event faster.
- Enhanced Security: Facial recognition provides a secure method of verifying attendees, reducing the risk of fraudulent entry.
- Hygiene and Contactless Experience: Offer a touch-free check-in process, promoting a cleaner and more convenient experience for everyone.
- Streamlined Operations: Automate manual ticket scanning so your staff can focus on other important aspects of event management.
- Modern and Impressive: Showcase your event as forward-thinking and embrace the latest technology to create a memorable first impression.
Your Choice, Your Control: Facial Recognition is Optional
We understand that privacy and personal choice are paramount. That's why we want to emphasize that facial recognition check-in is optional for attendees. Our recently updated Privacy and Terms of Use policies provide more detailed information regarding facial recognition.
Ready to Revolutionize Your Event Check-In?
We are looking for enthusiastic event organizers to join our beta program and help us shape the future of event entry. If you're interested in being among the first to experience the benefits of facial recognition check-in and provide valuable feedback, we would like to hear from you.
Contact us today to learn more and sign up for beta access.
Read MoreIntroducing Lightning-Fast QR Code Check-in Via QR Scanner
We are thrilled to announce a new feature that will revolutionize your event check-in process. We integrated seamless QR code scanning capabilities, making it quicker and easier than ever for attendees to check in for your events. Forget manual lookups and long queues—with our new feature, check-in is now a breeze!
The Power of a Quick Scan
In today's fast-paced world, efficiency is key. We understand that the check-in experience is often the first impression attendees have of your event. That is why we developed a streamlined system that leverages the power of QR codes and modern scanning technology.
How It Works: Effortless Check-in
Our new QR code scanning feature is designed with simplicity in mind. Here's how easy it is for your team to use:
- Head to Your Event's Check-in Page: Using a mobile device (smartphone or tablet) or even a laptop or stationary computer, navigate to your event's check-in page within Ticket Falcon.
- Tap to Focus: Once on the check-in page, tap on the designated input field. This action focuses the system on receiving scanner input.
- Scan and Go! With a connected QR code scanner, aim the device at the QR code on the attendee's ticket (either printed or displayed on their phone).
- Automatic Magic: As soon as the scanner reads the QR code, the ticket information is instantly entered into the input field. Our system then automatically submits the information and displays the check-in result – all in a fraction of a second!
Flexibility at Your Fingertips: Wired or Wireless
We understand that different event setups have different needs. That's why our QR code scanning feature is compatible with a variety of devices:
- Wireless Freedom: Connect a Bluetooth-enabled QR code scanner for a cable-free and flexible check-in experience. This is perfect for roaming check-in staff or larger entry areas. We thoroughly tested and recommend the Symcode Wireless Bluetooth Barcode Scanner, 3-in-1 Bluetooth & USB Wired & 2.4G Wireless Barcode Reader Scanner 2D 1D QR Code Automatic Fast Precise Bar Code Scanner for Phone Laptop Tablet for its reliability and versatility.
- Reliable Wired Connections: You can also use USB-wired QR code scanners for a consistent and direct connection for stationary check-in points.
Beyond Dedicated Scanners: Using Your Own Device
We also made check-in even more accessible! Your team can scan QR codes directly using the built-in camera on their mobile devices or laptops. Navigate to the check-in page on your device, and the system will allow you to use your camera to capture the QR code for quick processing.
Benefits You'll Love:
- Speed and Efficiency: Dramatically reduce check-in times and eliminate long lines.
- Accuracy: Minimize manual data entry errors.
- Improved Attendee Experience: Get your attendees into your event quickly and smoothly, starting their experience on a positive note.
- Flexibility: Choose the scanning method that best suits your event needs—a dedicated scanner (wired or wireless) or your device's camera.
Ready to Experience the Difference?
This new QR code scanning feature is now available. Head to your event check-in settings to explore the possibilities and enjoy a faster, more efficient way to welcome your attendees.
Want to learn more about setting up and using QR code scanners for check-in? Check out this helpdesk article: How to check in attendees with a QR code scanning device.
We are confident this update will significantly enhance your event's check-in process.
Streamline Sponsor Registration: Introducing Pre-Assign Contact to Tickets (Beta)
We are excited to announce the beta release of our new Pre-Assign Contact to Tickets feature, designed to revolutionize sponsor registration and enhance overall event management. This powerful addition to Ticket Falcon addresses a crucial need for event organizers: ensuring accurate guest lists and simplifying the check-in process, especially for sponsored events and events utilizing our sub-event feature.
The Challenge of Sponsor Ticket Management:
Managing sponsor ticket allocations can be challenging. Our "sub-events" feature allows you to create private registration links, providing sponsors and other groups exclusive access to their allocated ticket blocks. This allows for controlled registration and ensures that reserved tickets are not publicly available. However, even with this targeted approach, sometimes sponsors or groups may not utilize all their allotted tickets. This can lead to gaps in your guest list, making it difficult to accurately gauge event capacity and plan effectively.
Our Solution: Pre-Assign Contact to Tickets
The Pre-Assign Contact to Tickets feature allows event organizers to:
- Quickly assign comped tickets: Bypass payment and pre-populate your guest list with attendees, saving valuable time and effort.
- Create Ticket Falcon accounts automatically: If the contact does not have an account, one will be created for them seamlessly. This allows the contact to manage the tickets and attendee information. Note: Ticket Falcon accounts are primarily used for ticket buyers or those managing tickets on behalf of others. Individual guests may not need a separate account unless they purchase or manage their tickets directly.
- Assign a single guest per submission: Maintain accuracy and organization in your guest list.
- Customize ticket types with sponsor names: For efficient check-in and sponsor recognition, include sponsor information directly on the ticket (e.g., "VIP | Sponsor: [Sponsor Name]").
- Ensure Full Utilization of Allocated Ticket Blocks for Sub-Events (Private Registrations): By allowing event organizers to pre-assign the remaining tickets within these private allocations, you can guarantee that your guest list is complete and accurate. This is crucial for precise capacity management, table assignments, and overall event planning.
- Empower sponsors and guests: Allow contact (ticket buyer) to manage their own attendee information and ticket distribution through their Ticket Falcon accounts.
- Improve check-in experience: With pre-registered guests, check-in becomes faster and smoother for attendees and staff.
How It Works for Sponsors:
Imagine a sponsor has a private link for 10 tickets but only registers 5. With the Pre-Assign Contact to Tickets feature, you can pre-assign the remaining 5 to ensure they are accounted for. This finalizes your guest list and leverages our existing communication tools, like reminder emails, to engage these newly assigned attendees. The guest assigned will be able to log in to their Ticket Falcon account to edit their attendee information or send the ticket to another guest. This process defaults the guest's name to "Guest of [Contact Person's First Name and Contact Person's Last Name]" (using the contact information provided in advance). This way, even if the attendee information is not edited, guests can still check in by giving the name of the person who invited them or registered on their behalf. Additionally, attendee survey questions are bypassed during this process since the tickets are pre-assigned.
Benefits for Event Organizers:
- Significant Time Savings: Eliminate the need for manual, one-by-one guest entry, freeing up valuable time for other crucial event-planning tasks.
- Accurate Guest Lists: Gain a more complete and accurate picture of event attendance, crucial for capacity management and planning.
- Streamlined Check-in: Reduce wait times and improve everyone's check-in experience.
- Enhanced Sponsor Management: Simplify sponsor registration and provide them with greater control over their guest lists.
- Improved Communication: Leverage our reminder email functionality to keep attendees informed and engaged.
- Better event planning: Knowing the exact number of people attending helps with table assignments, catering, and other important aspects of your event.
Ready to Streamline Your Sponsor Registration?
Event organizers can contact us to activate this beta feature and start experiencing its benefits. We appreciate your feedback during this phase.
Offer Flexible Ticket Pricing with Multi-Level Pricing for Reserved Seating
We are excited to announce a powerful new feature for reserved seating events: Multi-Level Pricing for Ticket Types. This enhancement allows event organizers to offer different ticket prices for the same seat based on attendee type (e.g., adult, child, senior, student). With this flexible pricing option, you can maximize your revenue and cater to a wider audience.
Previously, managing different ticket prices for reserved seating was complex. Now, you can easily define multi-level pricing for seats across your seating map.
How Does Multi-Level Pricing for Ticket Types Work?
It's streamlined and user-friendly. You can now set different prices based on the selected ticket type for any seat in your reserved seating layout. For example:
- Adult Tickets: Set your standard price for adult attendees.
- Child Tickets: Offer discounted pricing for children.
- Senior Tickets: Provide special rates for senior citizens.
- Student Tickets: Cater to students with reduced ticket prices.
Accessing Multi-Level Pricing:
You can access this feature directly from the Create/Edit Tickets page. Select Multi-Level (Tiered) Pricing from the Ticket Price Strategy dropdown menu. This will allow you to set different prices for each ticket type associated with your reserved seats.
The Benefits for You:
- Increased Revenue Potential: Capture a broader market by offering varied ticket prices for different demographics.
- Simplified Ticket Management: Easily manage variable pricing within ticket types without manual adjustments or complicated workarounds.
- Enhanced Reporting: Gain valuable insights into ticket sales by type, helping you optimize pricing strategies for future events.
The Benefits for Your Attendees:
- More Affordable Options: Attendees can select the ticket tier that best suits their age or status, making your event more accessible.
- Clear Pricing: Pricing is transparent and easy to understand, avoiding confusion and frustration at checkout.
- Greater Flexibility: Attendees appreciate having different ticket options for the same great seat location.
Ready to Get Started?
This feature is available now for all reserved seating events. We are confident that Multi-Level Pricing for ticket types will streamline your ticketing process and boost your event's success.
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