We know that hosting unforgettable experiences is a team effort. As your event portfolio grows, so does the need for seamless collaboration.
We’ve heard your feedback: you need a way to empower your team to launch new events without handing over the keys to your financial settings. Today, we are excited to introduce “Create on Behalf” permissions for Event Managers.
More Collaboration, Less Bottleneck
Previously, while Event Managers could expertly handle ticket sales, attendee management, and check-ins for events already in progress, they couldn’t start new ones. This often left organizers acting as the primary bottleneck for every new event launch.
With this update, you can now delegate the creation process itself. You maintain full ownership and control, while your trusted team members gain the flexibility to build new experiences under your account.
How It Works
We’ve kept the user experience simple and secure:
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Granular Control: Within the Manage Teams dashboard, you can now toggle the Create on behalf permission specifically for team members assigned the Event Manager role.
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Ownership Stays With You: Even when a manager creates an event, it remains under your organizer account, ensuring your Direct Payouts and financial integrations remain untouched and secure.
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Additive, Not Disruptive: This update does not change your existing team structure. Your Check-In Only and View Only roles continue to function exactly as they did before. You choose exactly who gets this new capability and can revoke it at any time.
Why This Matters
This feature is designed for busy organizers who need to move fast. By enabling your team to handle the heavy lifting of event creation, you free up your schedule to focus on your brand’s big-picture strategy, while your team ensures your events go live without delay.
Get Started Today
Ready to empower your team? Here is how to set it up:
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Navigate to Manage Teams in your account dashboard.
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Select an existing Event Manager (or invite a new one).
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Enable the “Create on behalf” toggle for that team member.
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Your manager is now ready to build and publish new experiences on your behalf!
We’re committed to making Ticket Falcon the most efficient platform for event organizers. Log in to your dashboard today to test out the new permission settings, and let us know what you think!
