Introducing Staff Check-in Links: Give Your Event Staff Instant Access — No Login Required
By TF Blog
April 1, 2026
5 min read
Managing check-in staff on event day just got a whole lot easier. We’re excited to introduce Staff Check-in Links — a new feature that lets organizers generate secure, one-click magic links so staff can start checking in attendees immediately, without needing a Ticket Falcon account or login credentials.
No more fumbling with passwords at the door. No more creating throwaway accounts. Just share a link and your team is ready to go.
The Problem We Solved
Every event organizer knows the pain. It’s thirty minutes before doors open, and you’re trying to get a dozen volunteers set up at check-in stations. Each person needs an account, each account needs the right permissions, and half your team has never logged into the system before. Some forgot their passwords. Some can’t find the verification email.
Meanwhile, the line is growing.
Staff Check-in Links eliminate that friction entirely. Now you can generate a secure link, text it to a volunteer, and they’re scanning tickets within seconds.
How It Works
For Organizers
From your event dashboard, click “⚡ Staff Check-in Links” to open the management modal. From there you can:
- Generate links with optional labels like “Front Door,” “VIP Entrance,” or “Will Call”
- Set a custom schedule — create links that only activate at a certain time (perfect for phased staffing)
- Add PIN protection — require staff to enter a 4-6 digit PIN before accessing the check-in page
- Edit links after creation — rename them, change the schedule, add or remove PIN protection
- Revoke access instantly — if a link is compromised or a staff member leaves early, revoke with one click
- Monitor live activity — see which staff are actively using each link, when they last checked someone in, and how many attendees they’ve processed
The modal auto-refreshes every 30 seconds so you always see up-to-date activity, and it intelligently pauses the refresh when you’re editing a link so you’re never interrupted mid-change.
For Staff
The experience is simple:
- Tap the link you received from the organizer
- Enter your name (and PIN, if required)
- Start checking in attendees — that’s it
There’s no account to create, no password to remember, and no permissions to configure. Staff land directly on the check-in page with full access to scan barcodes, search attendees, and process check-ins.
Built-In Security
Magic links are convenient, but convenience should never come at the expense of security. Here’s how we keep your event safe:
Automatic Expiry
Every link automatically expires 4 hours after your event ends. You can also set a custom earlier expiry. Staff members are warned 15 minutes before their access expires, and they’re gracefully redirected when time is up — no stale sessions lingering.
Optional PIN Protection
Add a 4-6 digit PIN to any link for an extra layer of security. PINs are encrypted with industry-standard bcrypt hashing and can never be viewed after creation — only changed or removed. If someone enters the wrong PIN 5 times, they’re locked out for 5 minutes to prevent brute force attempts.
Signed Cookies
Staff sessions use cryptographically signed cookies with HMAC verification. Cookies are scoped with HttpOnly, Secure, and SameSite=Lax flags to prevent cross-site attacks and JavaScript access.
Instant Revocation
Revoke any link at any time. Staff currently using a revoked link lose access on their next action.
Full Audit Trail
Every check-in made through a magic link is attributed to the staff member by name in your check-in data. You’ll always know exactly who checked in each attendee, even if they weren’t using a Ticket Falcon account.
Real-Time Visibility
Staff Check-in Links integrate with our real-time infrastructure so magic-link staff see the same live updates as logged-in team members. When one staff member checks in an attendee, every other connected station updates instantly.
Back in the dashboard, organizers see a live view of:
- Active staff on each link with their last activity timestamp
- Check-in counts per link (e.g., “✅ 47 check-ins”)
- Link status — active, scheduled, or PIN-protected
- Event timezone displayed clearly alongside all dates, with automatic daylight saving time handling
Flexible Scheduling
- Not all staff arrive at the same time. With custom start times, you can generate links that only activate when you need them:
- Create morning-shift and evening-shift links with different activation windows
- Pre-generate links days in advance — they won’t work until the scheduled start time
- Set custom expiry times for early-departure staff
Who Can Use It
Staff Check-in Links are available to event organizers and team members with the Event Manager role. You’ll find the feature in the event dashboard toolbar, or in the “More Actions” dropdown on any event.
Getting Started
Navigate to your event dashboard
Click “⚡ Staff Check-in Links” in the action bar
Enter an optional label and click Generate
Copy the link and share it with your staff
That’s all there is to it. Your team will be checking in attendees in seconds.
Staff Check-in Links are available now for all Ticket Falcon organizers. Questions or feedback? We’d love to hear from you — reach out to our support team anytime.
Ticket Falcon is an online event registration and management platform for general admission and reserved seating events, with Direct Payouts to your Stripe account. As a Stripe Verified Partner and a certified Minority Business Enterprise (MBE) through the NMSDC, we offer transparent pricing for everyone: no hidden fees, no contracts, and zero fees for free events.
