Event Organizers

Introducing Ticket Falcon’s Flexible Additional Fee Feature

Published at 2025-05-04 by TF Blog

We are excited to announce a powerful new feature to give event organizers greater control and flexibility over their event finances: Flexible Additional Fees.

We understand that running a successful event often involves various costs beyond the face value of a ticket, from administrative overhead and facility rentals to setting up stages or hiring live entertainment. Absorbing these additional expenses can directly impact your bottom line.

Our new Flexible Additional Fee feature allows you to charge an extra amount on top of the ticket price to help offset these costs. The great news is that this fee is incredibly versatile and can be configured in a way that best suits your event's financial model:

  • A fixed dollar amount: Add a set price to each ticket.
  • A percentage amount: Charge a percentage of the ticket price.
  • A combination of both: Implement a fee with a fixed amount and a percentage.

This customizable fee can be used for various purposes, such as:

  • Admin Fee: Covers administrative and organizational expenses.
  • Facilities Fee: Contribute towards the cost of venue rental or facility usage.
  • Setup Fee: Help with the expenses related to setting up equipment, staging, or decorations.
  • Live Music Fee: Offset the cost of booking bands or musicians.
  • Custom Seating Chart Creation: Help recover the cost if Ticket Falcon assists in creating a custom seating chart for your event.
  • And more, depending on your specific event needs!

What are the key benefits of this feature for event organizers?

  • Offsetting Additional Costs: This method directly addresses and recovers expenses beyond the standard ticket price, improving your event's profitability.
  • Increased Financial Flexibility: Tailor the fee structure ($ amount, %, or both) to align with your budget and pricing strategy.
  • Improved Budget Management: Accounting for these additional revenue streams will give you more control and predictability over your event finances.
  • Potential for Competitive Pricing: By offsetting specific costs with a separate fee, you might be able to keep your base ticket prices more attractive to attendees.
  • Adaptability: The fee can be used to cover a wide range of potential costs, from venue-related expenses to specific entertainment or platform-related costs like custom seating charts.

The flexibility in how the collected additional fee is distributed is a key advantage. You can determine any combination of how this fee is allocated. This means the collected fee can be:

  • Sent entirely to Ticket Falcon to cover specific costs associated with features you utilize (such as creating a custom seating chart).
  • Sent entirely to you, the event organizer, to cover your external costs for venue hire, equipment rentals, or band payments.
  • Split in any defined combination between Ticket Falcon and the event organizer.

This feature is designed to give you more financial control and transparency. It will allow you to better manage your event budget and potentially offer more competitive base ticket prices while ensuring all your costs are covered.

Important Note: To ensure this feature is set up correctly and tailored to your specific event requirements, it requires manual enablement and management by the Ticket Falcon team. This allows us to provide personalized support and ensure seamless integration with your ticketing setup.

Ready to learn more and see how Flexible Additional Fees can benefit your next event?

We encourage all interested event organizers to contact us directly. Our team will be happy to discuss your needs, explain the feature in detail, and set you up to utilize this valuable new tool.

Do not let additional costs eat into your event's profitability. Contact Ticket Falcon today to explore how this new feature can help you take greater control of your event finances!

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How Ticket Falcon Empowers Member Organizations

Published at 2025-05-04 by TF Blog

For fraternities, sororities, social clubs, and other member-based ogranizations, productive and well-attended chapter meetings are the backbone of a strong community. However, managing attendance, ensuring quorum, and facilitating a smooth check-in process can often become a time-consuming administrative burden for busy organizers.

Unlock Seamless Meeting Management with Ticket Falcon. More than just a ticketing platform for large-scale events, Ticket Falcon offers a suite of features perfectly tailored to the unique needs of member organizations hosting chapter meetings. By leveraging the guest list function, targeted email capabilities, and seamless QR code check-in, organizers can transform their meeting management from a chore into a streamlined, efficient operation.

Ditch the Manual Roster: Effortless Member Management

One of the standout features for chapter organizers is Ticket Falcon's robust guest list capability. Instead of relying on outdated spreadsheets or manual sign-in sheets, you can easily import your entire chapter roster directly into the platform. This creates a centralized and easily accessible database of your members.

Targeted Communication for Financial Members

Need to specifically communicate with your financial members regarding an upcoming mandatory meeting? Ticket Falcon allows you to send targeted emails directly to individuals or groups within your uploaded guest list. This means you can easily send out meeting announcements, important agenda items, and, crucially, the ticket confirmation email containing the member's unique QR code for entry. This ensures that the right information gets to the right members efficiently.

Seamless Check-In and Accurate Quorum Tracking

Say goodbye to lengthy check-in lines and manual tracking. The ticket confirmation email sent through Ticket Falcon includes a unique QR code for each member. On the day of the meeting, organizers can simply use the Ticket Falcon app to scan each member's QR code as they arrive.

This QR code scanning process offers several key advantages:

  • Speed and Efficiency: Check-in becomes a swift, touchless process, eliminating bottlenecks and allowing meetings to start on time.
  • Accuracy: The digital scan eliminates the potential for human error associated with manual sign-ins, ensuring an accurate record of attendance.
  • Real-Time Attendance Tracking: As members are scanned in, Ticket Falcon provides a real-time count of attendees. This is invaluable for organizations that require a specific number of members present to reach quorum and conduct official business. Organizers can see at a glance if they have met their attendance requirements.
  • Simplified Record Keeping: Ticket Falcon automatically maintains a digital log of who checked in and when, making it easy to track attendance over time and for reporting purposes.

Beyond Quorum: Additional Benefits

Utilizing Ticket Falcon for your chapter meetings offers benefits that extend beyond just tracking quorum:

  • Professionalism: A streamlined digital check-in process presents a professional image for your organization.
  • Reduced Administrative Burden: Automating attendance tracking frees up valuable time for organizers to focus on the meeting content and member engagement.
  • Environmental Friendliness: Reduce the need for printed sign-in sheets and paper tickets.

Getting Started is Simple

Implementing Ticket Falcon for your chapter meetings is straightforward. Simply set up a new event for your meeting, utilize the guest list feature to upload your member roster (or a specific subset like financial members), and then use the platform's email capabilities to send out the meeting details and QR code tickets. On the day of the meeting, the Ticket Falcon app makes check-in a breeze.

Conclusion

For fraternities, sororities, social clubs, and other member organizations, efficient meeting management is crucial for smooth operations and engaged membership. Ticket Falcon provides a powerful yet easy-to-use solution that simplifies the entire process, from managing member lists and sending communications to facilitating rapid check-in and accurately tracking attendance for quorum. Make your next chapter meeting your most organized and efficient one yet with Ticket Falcon.

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Introducing Lightning-Fast QR Code Check-in Via QR Scanner

Published at 2025-05-04 by TF Blog

We are thrilled to announce a new feature that will revolutionize your event check-in process. We integrated seamless QR code scanning capabilities, making it quicker and easier than ever for attendees to check in for your events. Forget manual lookups and long queues—with our new feature, check-in is now a breeze!

The Power of a Quick Scan

In today's fast-paced world, efficiency is key. We understand that the check-in experience is often the first impression attendees have of your event. That is why we developed a streamlined system that leverages the power of QR codes and modern scanning technology.

How It Works: Effortless Check-in

Our new QR code scanning feature is designed with simplicity in mind. Here's how easy it is for your team to use:

  1. Head to Your Event's Check-in Page: Using a mobile device (smartphone or tablet) or even a laptop or stationary computer, navigate to your event's check-in page within Ticket Falcon.
  2. Tap to Focus: Once on the check-in page, tap on the designated input field. This action focuses the system on receiving scanner input.
  3. Scan and Go! With a connected QR code scanner, aim the device at the QR code on the attendee's ticket (either printed or displayed on their phone).
  4. Automatic Magic: As soon as the scanner reads the QR code, the ticket information is instantly entered into the input field. Our system then automatically submits the information and displays the check-in result – all in a fraction of a second!

Flexibility at Your Fingertips: Wired or Wireless

We understand that different event setups have different needs. That's why our QR code scanning feature is compatible with a variety of devices:

  • Wireless Freedom: Connect a Bluetooth-enabled QR code scanner for a cable-free and flexible check-in experience. This is perfect for roaming check-in staff or larger entry areas. We thoroughly tested and recommend the Symcode Wireless Bluetooth Barcode Scanner, 3-in-1 Bluetooth & USB Wired & 2.4G Wireless Barcode Reader Scanner 2D 1D QR Code Automatic Fast Precise Bar Code Scanner for Phone Laptop Tablet for its reliability and versatility.
  • Reliable Wired Connections: You can also use USB-wired QR code scanners for a consistent and direct connection for stationary check-in points.

Beyond Dedicated Scanners: Using Your Own Device

We also made check-in even more accessible! Your team can scan QR codes directly using the built-in camera on their mobile devices or laptops. Navigate to the check-in page on your device, and the system will allow you to use your camera to capture the QR code for quick processing.

Benefits You'll Love:

  • Speed and Efficiency: Dramatically reduce check-in times and eliminate long lines.
  • Accuracy: Minimize manual data entry errors.
  • Improved Attendee Experience: Get your attendees into your event quickly and smoothly, starting their experience on a positive note.
  • Flexibility: Choose the scanning method that best suits your event needs—a dedicated scanner (wired or wireless) or your device's camera.

Ready to Experience the Difference?

This new QR code scanning feature is now available. Head to your event check-in settings to explore the possibilities and enjoy a faster, more efficient way to welcome your attendees.

Want to learn more about setting up and using QR code scanners for check-in? Check out this helpdesk article: How to check in attendees with a QR code scanning device.

We are confident this update will significantly enhance your event's check-in process.

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Announcing New Payment Option | Klarna Buy Now, Pay Later

Published at 2025-05-04 by TF Blog

Exciting news for event organizers and ticket buyers. We are thrilled to announce a new payment option to revolutionize your event experience: Klarna Buy Now, Pay Later!

What Does This Mean for Ticket Buyers?

Imagine securing your spot at that must-see concert, festival, or workshop without paying the full amount upfront. With Klarna, you can. Qualified ticket buyers will now have the option to split their purchases into convenient installments, making events more accessible and budget-friendly.

  • Flexibility: Spread the cost of your tickets over time, allowing you to attend more events without breaking the bank.
  • Convenience: A simple and seamless checkout process right within Ticket Falcon.
  • Approval Process: Klarna will handle the qualification process for ticket buyers, ensuring a secure and transparent experience.

What Does This Mean for Event Organizers?

Expand your reach and boost ticket sales with this powerful new payment option for qualified event organizers.

  • Increased Sales: Offer greater flexibility to potential attendees, leading to higher conversion rates.
  • Seamless Integration: Funds from Klarna purchases flow directly into your Stripe account, like other payment methods (Credit Cards, CashApp Pay and ACH).
  • Attract a Wider Audience: Appeal to customers who prefer installment payments, expanding your event's reach.
  • Qualification: Event Organizers qualify directly through Stripe based on their Stripe account health, consistent sales history, and low-risk profile.

How It Works:

For qualified event organizers, when a ticket buyer reaches the checkout page, they will see Klarna as a payment option. The ticket buyer will then be prompted to complete Klarna's quick and easy qualification process. Once approved, they can finalize their purchase and enjoy the convenience of paying in installments.

Why Klarna?

Klarna is a trusted and reliable payment provider known for its user-friendly interface and secure transactions. By partnering with Klarna, we are committed to providing you with the best possible event experience.

Key Benefits Recap:

  • For Ticket Buyers: Flexible payment options, increased affordability, and a smooth checkout process.
  • For Event Organizers: Boosted ticket sales, seamless integration and access to a broader audience.

We are confident that this new feature will make attending and organizing events even better.

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Introducing Text Messaging: A New Way to Connect with Your Attendees

Published at 2025-05-04 by TF Blog

We are thrilled to announce a powerful new feature to revolutionize how you connect with your attendees: Text Messaging.

You have relied on email for the longest time to communicate important updates, reminders, and announcements to attendees. While email is great, it's not always the most effective way to reach people in today's fast-paced world. That's why we've built a robust text messaging system directly into your event dashboard.

Why Text Messaging is a Must-Have for Your Events

  • Instant Delivery, Immediate Impact: Text messages boast incredible open rates, with most messages read within minutes of being received. Your urgent announcements, schedule changes, or important reminders will be seen almost instantly.
  • Higher Engagement: Forget getting lost in crowded inboxes. Text messages cut through the noise and grab attention, ensuring your message gets the attention it deserves.
  • Improved Attendee Experience: Keep your attendees informed and engaged with timely updates, personalized messages, and valuable information delivered right to their fingertips. Happy attendees make for successful events!
  • Boost Attendance: Send reminders about key sessions, workshops, or networking events to maximize participation and ensure your attendees don't miss out.

Simple, Affordable, and Powerful

We made it incredibly easy (and budget-friendly!) to start using text messaging:

  1. Purchase Credits: Each credit is just $0.04, or grab a bundle of 100 credits for only $4.00. One credit equals one text message.
  2. Access the Feature: Head to your event dashboard and click "Text Message Attendees" in the top link menu.
  3. Craft Your Message: Write your message (up to 153 characters per message), and choose to send it to all attendees or select specific individuals.
  4. Verify Phone Numbers: We automatically check phone numbers for validity to minimize undelivered messages. If an attendee is missing a number or has an incorrect one, you can easily add or edit it directly within the platform.
  5. Send & Track: Hit send and watch your message reach your attendees instantly! You can also view and download a detailed log of all sent messages.

Take Your Event Communication to the Next Level

This new text messaging feature empowers you to create more engaging, interactive, and successful events. We believe instant communication is key to building a strong connection with your attendees, and we're excited to see how you use this new tool to enhance their experience.

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Unlock Exclusive Events with Waitlist-Only Mode

Published at 2025-05-04 by TF Blog

Tired of events filled with passive attendees? Want to cultivate a truly engaged and passionate audience? Our new Waitlist-Only feature empowers you to do just that. It's not just another waitlist; it's a powerful tool to curate an experience that resonates deeply with everyone present.

What is Waitlist-Only, and How Does It Work?

Imagine hand-picking your ideal audience from a pool of eager applicants. That's the power of Waitlist-Only. Instead of opening your event to immediate registration, you activate a waitlist. Potential attendees express their interest, giving you valuable insights into who's genuinely passionate about your event. You then review the list, select the best fit, and grant them access to register or register them automatically.

Here's the simple process:

  1. Enable Waitlist-Only: Click the "Allow Waitlist Signups" button under the advanced settings when creating your event.
  2. Gather Interested Participants: Promote your event and watch your waitlist grow with eager individuals.
  3. Curate Your Guest List: Review waitlist applications based on your criteria, ensuring alignment with your event's goals.
  4. Grant Access & Finalize Registration: Select attendees and send them invitations to officially register or register them automatically.

Why Choose Waitlist-Only?

  • Quality Over Quantity: Attract attendees genuinely invested in your event's theme, leading to richer interactions and more meaningful connections.
  • Elevated Exclusivity: Position your event as a sought-after experience, increasing its perceived value and desirability.
  • Higher Engagement, Fewer No-Shows: Attendees selected from a waitlist have demonstrated a strong desire to be there, dramatically reducing no-show rates.
  • Tailored Event Experience: Craft a more impactful event with an audience predisposed to engage and contribute positively.
  • Control & Flexibility: You control your guest list, ensuring every attendee contributes to a vibrant and successful event.

Imagine the Impact Across Various Event Types:

  • Exclusive Product Launches: Generate pre-launch hype and reward your most loyal customers with exclusive first access.
  • Intimate Workshops & Masterclasses: Guarantee participants possess the necessary background and commitment for an optimal learning environment.
  • Targeted Networking Events: Connect professionals with shared interests, maximizing the potential for valuable relationships.
  • High-Impact Community Gatherings: Foster a stronger sense of community by inviting members who actively contribute and align with your group's values.
  • Limited-Seating Conferences: Ensure every seat is filled with a passionate, engaged participant who will contribute to dynamic discussions.

Ready to Experience the Difference?

Don't just host another event; create an unforgettable experience. Log into your account today, enable the Waitlist-Only feature, and start building your ideal audience. It's time to elevate your events to the next level!

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