Ticketing

Introducing Lightning-Fast QR Code Check-in Via QR Scanner

Published at 2025-03-26 by TF Blog

We are thrilled to announce a new feature that will revolutionize your event check-in process. We integrated seamless QR code scanning capabilities, making it quicker and easier than ever for attendees to check in for your events. Forget manual lookups and long queues—with our new feature, check-in is now a breeze!

The Power of a Quick Scan

In today's fast-paced world, efficiency is key. We understand that the check-in experience is often the first impression attendees have of your event. That is why we developed a streamlined system that leverages the power of QR codes and modern scanning technology.

How It Works: Effortless Check-in

Our new QR code scanning feature is designed with simplicity in mind. Here's how easy it is for your team to use:

  1. Head to Your Event's Check-in Page: Using a mobile device (smartphone or tablet) or even a laptop or stationary computer, navigate to your event's check-in page within Ticket Falcon.
  2. Tap to Focus: Once on the check-in page, tap on the designated input field. This action focuses the system on receiving scanner input.
  3. Scan and Go! With a connected QR code scanner, aim the device at the QR code on the attendee's ticket (either printed or displayed on their phone).
  4. Automatic Magic: As soon as the scanner reads the QR code, the ticket information is instantly entered into the input field. Our system then automatically submits the information and displays the check-in result – all in a fraction of a second!

Flexibility at Your Fingertips: Wired or Wireless

We understand that different event setups have different needs. That's why our QR code scanning feature is compatible with a variety of devices:

  • Wireless Freedom: Connect a Bluetooth-enabled QR code scanner for a cable-free and flexible check-in experience. This is perfect for roaming check-in staff or larger entry areas. We thoroughly tested and recommend the Symcode Wireless Bluetooth Barcode Scanner, 3-in-1 Bluetooth & USB Wired & 2.4G Wireless Barcode Reader Scanner 2D 1D QR Code Automatic Fast Precise Bar Code Scanner for Phone Laptop Tablet for its reliability and versatility.
  • Reliable Wired Connections: You can also use USB-wired QR code scanners for a consistent and direct connection for stationary check-in points.

Beyond Dedicated Scanners: Using Your Own Device

We also made check-in even more accessible! Your team can scan QR codes directly using the built-in camera on their mobile devices or laptops. Navigate to the check-in page on your device, and the system will allow you to use your camera to capture the QR code for quick processing.

Benefits You'll Love:

  • Speed and Efficiency: Dramatically reduce check-in times and eliminate long lines.
  • Accuracy: Minimize manual data entry errors.
  • Improved Attendee Experience: Get your attendees into your event quickly and smoothly, starting their experience on a positive note.
  • Flexibility: Choose the scanning method that best suits your event needs—a dedicated scanner (wired or wireless) or your device's camera.

Ready to Experience the Difference?

This new QR code scanning feature is now available. Head to your event check-in settings to explore the possibilities and enjoy a faster, more efficient way to welcome your attendees.

Want to learn more about setting up and using QR code scanners for check-in? Check out this helpdesk article: How to check in attendees with a QR code scanning device.

We are confident this update will significantly enhance your event's check-in process.

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Announcing New Payment Option | Klarna Buy Now, Pay Later

Published at 2025-03-26 by TF Blog

Exciting news for event organizers and ticket buyers. We are thrilled to announce a new payment option to revolutionize your event experience: Klarna Buy Now, Pay Later!

What Does This Mean for Ticket Buyers?

Imagine securing your spot at that must-see concert, festival, or workshop without paying the full amount upfront. With Klarna, you can. Qualified ticket buyers will now have the option to split their purchases into convenient installments, making events more accessible and budget-friendly.

  • Flexibility: Spread the cost of your tickets over time, allowing you to attend more events without breaking the bank.
  • Convenience: A simple and seamless checkout process right within Ticket Falcon.
  • Approval Process: Klarna will handle the qualification process for ticket buyers, ensuring a secure and transparent experience.

What Does This Mean for Event Organizers?

Expand your reach and boost ticket sales with this powerful new payment option for qualified event organizers.

  • Increased Sales: Offer greater flexibility to potential attendees, leading to higher conversion rates.
  • Seamless Integration: Funds from Klarna purchases flow directly into your Stripe account, like other payment methods (Credit Cards, CashApp Pay and ACH).
  • Attract a Wider Audience: Appeal to customers who prefer installment payments, expanding your event's reach.
  • Qualification: Event Organizers qualify directly through Stripe based on their Stripe account health, consistent sales history, and low-risk profile.

How It Works:

For qualified event organizers, when a ticket buyer reaches the checkout page, they will see Klarna as a payment option. The ticket buyer will then be prompted to complete Klarna's quick and easy qualification process. Once approved, they can finalize their purchase and enjoy the convenience of paying in installments.

Why Klarna?

Klarna is a trusted and reliable payment provider known for its user-friendly interface and secure transactions. By partnering with Klarna, we are committed to providing you with the best possible event experience.

Key Benefits Recap:

  • For Ticket Buyers: Flexible payment options, increased affordability, and a smooth checkout process.
  • For Event Organizers: Boosted ticket sales, seamless integration and access to a broader audience.

We are confident that this new feature will make attending and organizing events even better.

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Offer Flexible Ticket Pricing with Multi-Level Pricing for Reserved Seating

Published at 2025-03-26 by TF Blog

We are excited to announce a powerful new feature for reserved seating events: Multi-Level Pricing for Ticket Types. This enhancement allows event organizers to offer different ticket prices for the same seat based on attendee type (e.g., adult, child, senior, student). With this flexible pricing option, you can maximize your revenue and cater to a wider audience.

Previously, managing different ticket prices for reserved seating was complex. Now, you can easily define multi-level pricing for seats across your seating map.

How Does Multi-Level Pricing for Ticket Types Work?

It's streamlined and user-friendly. You can now set different prices based on the selected ticket type for any seat in your reserved seating layout. For example:

  • Adult Tickets: Set your standard price for adult attendees.
  • Child Tickets: Offer discounted pricing for children.
  • Senior Tickets: Provide special rates for senior citizens.
  • Student Tickets: Cater to students with reduced ticket prices.

Accessing Multi-Level Pricing:

You can access this feature directly from the Create/Edit Tickets page. Select Multi-Level (Tiered) Pricing from the Ticket Price Strategy dropdown menu. This will allow you to set different prices for each ticket type associated with your reserved seats.

The Benefits for You:

  • Increased Revenue Potential: Capture a broader market by offering varied ticket prices for different demographics.
  • Simplified Ticket Management: Easily manage variable pricing within ticket types without manual adjustments or complicated workarounds.
  • Enhanced Reporting: Gain valuable insights into ticket sales by type, helping you optimize pricing strategies for future events.

The Benefits for Your Attendees:

  • More Affordable Options: Attendees can select the ticket tier that best suits their age or status, making your event more accessible.
  • Clear Pricing: Pricing is transparent and easy to understand, avoiding confusion and frustration at checkout.
  • Greater Flexibility: Attendees appreciate having different ticket options for the same great seat location.

Ready to Get Started?

This feature is available now for all reserved seating events. We are confident that Multi-Level Pricing for ticket types will streamline your ticketing process and boost your event's success.

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Boost Your Sales with Ticket Bundles

Published at 2025-03-26 by TF Blog

We are excited to announce the launch of our new bundling feature, which gives event organizers more power and flexibility to sell tickets. By grouping tickets, you can easily create attractive offers and boost your revenue.

What is Bundling?

Think "buy one, get one free" deals. Bundling lets you combine multiple tickets into a package, often at a discounted price. This encourages attendees to purchase more tickets and can significantly increase overall sales.

How Does Bundling Work on Ticket Falcon?

With our new feature, you can easily add a bundle to an existing ticket type. Here's how it works:

  1. Choose a "Parent" Ticket: Select the main ticket you want to bundle.
  2. Add a "Child" Ticket: This ticket will be bundled with the parent ticket. You can offer the child ticket for free or at its regular (or discounted) price.
  3. Customize Your Bundle: Set the quantities for parent and child tickets to create the perfect package deal.

Example:

Let's say you are selling tickets to a concert. You could create a bundle that includes:

  • Parent Ticket: General Admission ticket.
  • Child Ticket: Backstage Pass (offered at a discount or for free).

Benefits of Bundling:

  • Increased Sales: Encourage attendees to buy more tickets by offering attractive packages.
  • Enhanced Value: Adding extra value to your attendees makes your event even more appealing.
  • Simplified Purchases: Make buying tickets for groups or families easier for attendees.
  • Creative Promotions: Run unique promotions and special offers to boost excitement and attendance.

Easy to Use, Powerful Results

Our bundling feature is designed to be simple and intuitive. With just a few clicks, you can create compelling bundles that will help you sell more tickets and improve the experience for your attendees.

Ready to Get Started?

Log in to your Ticket Falcon account today to create your bundle(s). Our support team is always ready to help if you have any questions or need assistance.

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Maximize Your Event Success with New Ticket Type Visibility Options

Published at 2025-03-26 by TF Blog

We are excited to announce powerful new ticket visibility features to help you take even greater control of your event promotion and sales. While the classic "Visible" and "Not Visible" options remain, we added three game-changing capabilities to give you more flexibility:

  • Not Visible Once Sold Out: Automatically hide a ticket type once it's sold out.
  • Visible Once Ticket Sales Start: Keep a ticket type hidden until the official sales launch.
  • Not Visible Once Ticket Sales End: Ensure a ticket type disappears once sales close.

Why These Features Matter:

These new visibility options open up a world of possibilities for how you manage ticket sales and engage your audience:

1. Not Visible Once Sold Out

  • Declutter Your Event Page: Keep your event page clean and focused by automatically removing sold-out ticket types. This prevents confusion and highlights the options that are still available.
  • Create Urgency: When attendees see a ticket type disappear, it creates a sense of scarcity and encourages them to act quickly to secure their spot.

2. Visible Once Ticket Sales Start

  • Build Anticipation: Generate excitement and buzz by keeping certain ticket types hidden until the official sales launch. This can be especially effective for early bird discounts or exclusive VIP packages.
  • Control the Narrative: Focus your marketing efforts on specific ticket types at different stages of your event promotion.

3. Not Visible Once Ticket Sales End

  • Streamline Post-Sale Management: Once sales have closed, ticket types are automatically hidden to avoid confusion and ensure that attendees see only relevant information.
  • Focus on Attendee Experience: Once ticket sales are over, focus on providing the best possible experience for those who have already registered.

Use Cases and Creative Ideas:

  • Early Bird Specials: Hide your discounted early bird tickets until your official sales launch to encourage early registrations.
  • VIP Packages: Create a sense of exclusivity by revealing limited VIP packages only after a certain date or once general admission tickets reach a specific sales threshold.
  • Flash Sales: Generate excitement with limited-time flash sales by making special ticket types visible only for a short period.
  • Contests and Giveaways: Hide a special "contest winner" ticket type and reveal it only to the winners.

Start Using These New Features Today.

We encourage you to experiment with these new visibility options and discover how they can help you achieve your event goals. These options are located on the create/edit ticket types page.

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Why Owning Our Tech Gives Event Organizers the Winning Edge

Published at 2025-03-26 by TF Blog

Event organizers can benefit from an event registration and management platform that gives them the power to configure and adapt quickly. While some ticketing companies rely on white-labeled solutions, at Ticket Falcon, we built our proprietary technology to give event organizers the flexibility to create exceptional events and experiences. Here's why that matters:

  • Respond with Agility: In the world of events, things change quickly. Our platform ownership allows us to make swift adjustments and updates based on customer feedback and evolving event requirements. Ticketing companies that leverage white-labeled solutions as their ticketing backbone have to rely on the white-labeled company's roadmap, which may not align with their customers' needs.

  • Unlock Data Insights: Your event data holds the key to improvement. Our platform gives you full access to analyze trends, understand attendee behavior, and use these insights to optimize your event configurations for even greater success.

  • Security is Our Priority: Protecting your event data and attendees' information is a top concern. Because we own our technology, we meticulously implement stringent security protocols and control data handling to give you complete peace of mind.

  • Built with Growth in Mind: Your ticketing platform should not hold your event business back. Our in-house technology is designed to evolve, offering seamless integrations and the adaptability you need to scale your events. White-labeled solutions may pose limits to your long-term growth.

At Ticket Falcon, we believe event organizers deserve a platform that empowers them, not restricts them. Our investment in our own technology puts the power of configuration directly in your hands. Contact us today to witness how our platform can accelerate your event's success.

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