Ticket Falcon Soars Higher with New Email Sharing Feature for Event Organizers

We are thrilled to announce a new feature to streamline your event management workflow and enhance collaboration: Per-Event Email Sharing. We understand that coordinating events often involves multiple team members, volunteers, or stakeholders who need to stay informed about ticket orders and be able to connect directly with attendees.

Say Goodbye to Email Clutter and Manual Forwarding!

Before this exciting update, event organizers often had to rely on cumbersome workarounds like setting up email filters or manual forwarding rules to share order confirmation and contact organizer emails with relevant individuals. This could be time-consuming, prone to errors, and difficult to manage, especially for organizers handling multiple events.

Introducing Seamless, Automated Email Sharing

With our new Per-Event Email Sharing feature, those days are over! Now, you can easily specify which email addresses should receive copies of:

• Order Confirmation Emails: Keep your team informed about every ticket purchase in real-time.
• “Contact Organizer” Emails (from the Event Page): Ensure that inquiries initiated by ticket buyers directly from the specific event page on Ticket Falcon reach the designated people. Please note that inquiries sent by ticket buyers from the organizer’s general profile page will continue to be sent only to the primary event organizer’s email address.

You can access this feature under Event Advanced Settings on the Create/Edit Event Page.

The Value Proposition: Empowering Your Team and Simplifying Communication

This new feature offers significant benefits for event organizers:

• Enhanced Collaboration: Multiple team members can receive critical event-related emails directly in their own inboxes. This eliminates the need for shared mailboxes or relying on a single point of contact to disseminate information.
• Improved Efficiency: Automating email sharing can save you valuable time and effort. No more manual forwarding or complex filter/forward setups!
• Faster Response Times: When relevant team members receive “Contact Organizer” emails directly, they can respond to attendee inquiries more quickly and efficiently, leading to a better overall experience.
• Greater Flexibility: Tailor email sharing settings for each event. This is particularly useful for organizations with different teams or committees responsible for various events.
• Reduced Risk of Missed Information: Ensure important order details and attendee inquiries are seen by the right people, minimizing the risk of overlooking crucial communications.

Perfect for Teams of Any Size

Whether you are a small volunteer committee or a large event management company, this feature is designed to scale with your needs. As your team evolves, you can easily add or remove email recipients for each event.

How to Get Started

Leveraging the new Per-Event Email Sharing feature is intuitive and straightforward. The settings are within the Event Advanced Settings section on the Create/Edit Event Page, allowing you to easily add the email addresses of the individuals who need to receive these important communications for that specific event.

We are committed to providing the best tools to make your event organizing experience as smooth and successful as possible.

Contact us to enable this new email sharing feature while we are in beta testing.