New Resend Order Confirmation Email (Tickets) Feature

We released a new feature that enables ticket buyers to resend their order confirmation email (tickets) from the event page. This capability makes it easier for ticket buyers to check-in to events if they need quick access to their order confirmation email. To resend the order confirmation email, visit the event page and look for the “Order Confirmation” section on the lower right hand side of the page (see screenshot below). Click on the “Resend Ticket(s)/Order Confirmation Email” link.

 

 

You will then be asked to enter your email address. Once you enter your email address, click the “Resend Order” confirmation link (see screenshot below). Order confirmation emails will only be sent to the ticket buyer on record for the event.

 

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Ticket Falcon®

Ticket Falcon is an online event registration and management platform for general admission and reserved seating events that provides direct payouts to your Stripe account. Ticket Falcon is a Stripe Verified Technology Partner and a certified Minority Business Enterprise (MBE) through the National Minority Supplier Development Council (NMSDC). We are a cost-effective solution with transparent pricing for everyone - no hidden fees, no contracts, and ZERO fees for free events. Get started by creating an event today.