Choose to Pass Credit Card Processing Fees on to Ticket Buyers or Absorb Them

Over the last year, we received numerous questions about whether an event organizer can pass the Stripe payment processing fee on to the ticket buyer. We have good news! Event organizers can now absorb the Stripe payment processing fee or pass it on to the ticket buyer. Passing the Stripe payment processing fee on to the ticket buyer enables the event organizer to net the face value of the ticket.

To access this new feature, visit the create/edit event page and scroll down to the “Who covers the Stripe credit card fee” section at the bottom. From here, you can select:

• Event organizer absorbs credit card fee
• Ticket Buyer pays credit card fee