1. Digital Millennium Copyright Act (DMCA) notice procedure
Ticket Falcon (“we,” “us,” or “our”) respects the intellectual property rights of others and expects its users to do the same. In accordance with the DMCA, we will respond expeditiously to notices of alleged infringement that are properly submitted to our Designated Copyright Agent, as described below.
Upon receipt of a valid DMCA notice, we will take down or disable access to the allegedly infringing material. We will also make a good-faith effort to notify the user who posted the material so they may submit a counter-notice.
Designated Copyright Agent
Pursuant to the DMCA, all infringement claims must be sent to our Designated Copyright Agent. All notices must include the information outlined in Section 3 of this policy.
Designated Copyright Agent Contact Information:
Full Legal Name: Ticket Falcon
Email Address: Support(@)TicketFalcon.com
Postal Address: 1020 Park Dr, Flossmoor, IL 60422, Unit 762
Phone Number: (312)725-3640
3. DMCA takedown notice: What to include
A copyright owner or their authorized agent submitting a DMCA takedown notice to the Designated Copyright Agent must include specific information. This includes a physical or electronic signature, identification of the copyrighted work(s) allegedly infringed, and identification of the infringing material and its location (e.g., URLs). The notice must also contain contact information for the complaining party, a statement of good faith belief that the use of the material is not authorized, and a statement under penalty of perjury that the information is accurate and the party is authorized to act on behalf of the copyright owner.
4. Counter-notification procedure
Users who believe their content was removed by mistake can file a counter-notice with the Designated Copyright Agent. The counter-notice must be in writing and include the user’s physical or electronic signature, identification of the removed material and its location before removal, and a statement under penalty of perjury that the removal was a mistake. It also requires the user’s contact information and a statement consenting to the jurisdiction of the Federal District Court and accepting service of process from the original complainant.
5. Repeat infringer policy
We may terminate the accounts of users who repeatedly infringe on the copyrights of others. This action can be taken based on DMCA notices or other evidence of repeated infringement.